MADE TO ORDER items will ship from our location in 5 - 21 business days from the date of purchase
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MADE TO ORDER items will ship from our location in 5 - 21 business days from the date of purchase
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Shipping policy

Shipping
We do our best to ship orders out fast. In stock orders will ship from our location in 5-14 business days from the date of purchase, unless otherwise stated. In some instances where order volumes are high, shipping from our location may take longer. Transit time from our location typically takes 2-5 business days. Pre-order timelines differ based upon the item's particular stocking schedule. Orders placed on Sunday, Monday or after a holiday may take up to 4 business days depending on order volume. The shipping times stated above based upon normal conditions; some limited circumstances may results in variances to normal shipping timelines.

Orders will be shipped via USPS First Class Mail. USPS First Class Mail typically arrives 3-4 days from ship date.

You will receive an email notifying you when your order has been shipped. This email will provide the tracking information.

Eleven 19 Designs LLC and the United States Postal Service are separate entities. Eleven 19 Designs LLC is not responsible for items once they are scanned and enter into the U.S. Postal Service shipping process. Once a tracking number is established, only the U.S. Postal Service can provide information regarding the location of the package and where/when the item was delivered. In the event of a missing package that has a tracking number established, customers must make any loss claim with the postal service or contact the local police department regarding packages tracked as delivered.

Orders will only ship to the shipping address provided at check out. If the package is returned due to wrong address provided by the customer, the customer is responsible for the USPS shipping cost of reshipping the package. 

Drop Off - Pick Up Option:
“Drop Off – Pick Up” should only be selected if a prior agreement was made. The agreement must be made between you (the customer) and Eleven 19 Designs LLC PRIOR to purchasing the item(s). Item(s) will only be held for 1 week (7 days) from the date ordered. If you ordered on Thursday, then your item(s) will be restocked by the following Friday. NO EXCEPTIONS. NO RETURNS. For questions regarding our Return Policy, refer to our Refund Policy, please email info.eleven19design@gmail.com.